Terms of Service
Last updated: October 12, 2026
These terms apply when a business uses services from SteadyCall (“SteadyCall”, “we”). If you sign a separate service agreement with us, that agreement controls where it differs from these terms.
Free missed-call audit
The audit is free and creates no obligation to buy. You confirm that you are authorized to forward calls from the phone line you use for it. You can stop it at any time. Results are estimates, not guarantees.
Plans and billing
- Monthly plans are billed in advance each month. The one-time setup fee is billed when we start building your site.
- Yearly plans are paid upfront and cost the same as 10 months; the setup fee is included.
- Prices are in US dollars; sales tax is added where it applies. We give at least 30 days’ notice of any price change.
Cancelling
- Monthly plans: cancel any time by email. Service continues to the end of the month you’ve paid for, with no further charges.
- Yearly plans: cancel within 14 days of payment for a full refund, less the setup fee if we have started building your site. After that, the plan runs to the end of the paid year and does not renew.
- The setup fee is not refundable once work has started.
Who owns what
- Your domain is registered in your name. Your text, photos, logo and reviews remain yours.
- Our website templates, code and tools remain ours. You may use them for your site while you are a client.
- When you leave, we send you a copy of your content and help point your domain wherever you choose.
Your responsibilities
- Information you give us for your site must be true, including licenses, insurance, prices, guarantees and service areas.
- You must have the right to use the photos, logos and other material you send us.
- You show only real reviews and ask all customers for reviews the same way, without rewarding positive ones.
- You send marketing texts only to customers who agreed to receive them, and you honor opt-out requests.
Texting and phone services
Missed-call text-back and other texting require US carrier registration, which can take several weeks and is outside our control. Phone and text services depend on third-party carriers and may occasionally be delayed or unavailable.
Service level
We work to keep your site fast, secure and online, but we don’t guarantee uninterrupted service or specific results such as calls, rankings or revenue.
Liability
To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the 3 months before the claim, and we are not liable for lost profits or indirect damages.
Changes
We may update these terms and will change the date at the top of this page. For existing clients, we give 30 days’ notice of material changes by email.